FAQs

We're constantly adding questions to this page that we've been asked. Do you have a question? Chat with us or send us an email. 

How long do the handmade dog treats last?

Every single treat is baked fresh to order to ensure the longest possible shelf life. All of our treats are made with less then 5 ingredients and are all-natural. We recommend storing our treats in the fridge. Treats properly stored in the fridge will last up to 2 months. Read more on our recommend storage to ensure the longest shelf life of all of our treats. 

Are the dog treats gluten free?

The current recipes we have all contain flour. One of our founders is celiac and understands the importance firsthand of gluten free foods. If you email us we can make a gluten-free treat special to order while we fine-tune our recipes and ingredients list. 

Where do I see the ingredients of the treats?

We're dog owners too. We've fed our dog a variety of treats and we've always been mortified by the big box treats that have 20+ ingredients. We strive to keep our ingredients simple. All of our treats have less than 5 ingredients. You can see the ingredients list on the product pages of our website. 

How do I know when the treats have shipped?

If you live in the Metro Vancouver area, we offering free 1-day delivery to your door. If you're outside of Vancouver, we will ship all orders within 1 business day and treats should arrive within 3-5 days, depending on the carrier. You will receive an alert from our store once the treats have shipped along with a tracking code. 

Have a question? We're all ears. Chat with us or contact us by email: woof@jasperspetsupply.com