Shipping & Return Policy

Shipping Policy

Jasper's Pet Supply ships across Canada from our Vancouver kitchen via Canada Post. Shipping on all orders is prepaid and is added at the time of checkout. 

🇨🇦  We offer FREE shipping anywhere in Canada on select MEGA Dog Treat Packs. We fulfill all orders shipping within Canada within 1-3 business days. 

🏠 We offer free 1-day delivery anywhere in Metro Vancouver. At the time of checkout, choose "local delivery", select a delivery date and time (anytime in the next 2 weeks) and continue with your checkout. 

Note: Due to COVID-19 shipping may take longer. We always bake treats fresh to order and ship within 1-3 business days however our carriers have advised us of possible delays. 

If you have any questions you can email us at shipping@jasperspetsupply.com

Return Policy

We stand behind any product we sell. All of our treats are tested by our own family dogs. We also know that every dog is different and while we hope your experience is positive with us, we know that your dog simply might not like the treats. All we ask is that you email us at returns@jasperspetsupply.com and then donate your treats to a local shelter or animal hospital in need. We will refund 100% of your order. It's our guarantee.